At AdorElly Elegance & Style we want to offer you a great shopping experience and we aim to make it convenient for you to shop online from us.

We offer fully traceable shipping via GLS and we ship to the Republic of Ireland, Northern Ireland, UK and Europe. Generally, our delivery is speedy although we suggest ordering in advance to ensure on time delivery.

Please see our delivery information below:

*Please note these are approximate delivery times. Where bank holidays, festive occasions or bad weather occur, this may also affect your delivery time
*Working days are Monday to Friday, excluding public holidays.
*Orders placed on Friday will be dispatched on the next working day (Monday).

To ensure swift delivery, please make sure someone is available to sign for the parcel at the delivery address you provided.

What do I do if my parcel has not arrived?

If your parcel does not arrive by the last day of the specified delivery time, please contact us by phone or email our customer service team at shop@adorelly.com quoting your order number and a member of our team will endeavor to get back to you as quick as possible.

Please Note: Your AdorElly parcel may or may not be charged customs or import duties depending on the European country we are shipping to and the value of your order. If your parcel is charged, it is up to the person receiving the parcel to cover these costs.

Unfortunately, these charges are beyond our control, and can vary depending on each country. Accordingly, we do suggest contacting your local customs office as they can better advise on any charges that may be incurred.